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Empire Client Feature: The Talent Playbook

Posted 27 Sep '23

Empire Accountants are pleased to introduce The Talent Playbook.

The Talent Playbook is a specialist in human resources and recruitment, catering to a wide array of industries within Brisbane and Australia. Their forte lies in forging strategic partnerships with businesses in the Food and Beverage sector, delivering comprehensive recruitment solutions and unwavering support.

We sat down with founder Hadi to learn more about their business, services, and how it all came to be!

Tell us about your business.

The Talent Playbook is an award-winning human resources and recruitment agency based in Brisbane. We pride ourselves on being more than just a consultancy; we’re partners in our clients’ success.

Recognised as the QLD State Winner of the Australian Achievers Awards in the Customer Excellence category, our ethos revolves around serving those who serve others. Our mission is to collaborate closely with our clients, providing comprehensive solutions throughout the entire talent management process.

From recruitment and onboarding to performance enhancement and ongoing support, we’re there every step of the way.

What area of HR and recruitment do you specialise in?

We specialise in a holistic approach to talent management. Our services encompass a wide range of HR-related areas from end-to-end recruitment and support with human resources.

We also offer “Work-Well” workshops tailored for middle management, focusing on leadership development and addressing critical facets of their roles.

Our clientele spans diverse industries, but we significantly emphasise partnering with businesses in the Food and Beverage sector, especially in Australia.

We have a vast portfolio of exceptional clients and candidates Australia-wide. Our clients range from small businesses to large enterprises, and our commitment is to understand their strategic requirements deeply.

We especially value collaborations with clients who are dedicated to establishing high-quality onboarding procedures and strategies for the sustained retention of top-tier candidates.

How and when did The Talent Playbook get started?

The inception of The Talent Playbook dates back almost 6 years ago, right here in Brisbane. My journey in the HR and recruitment realm began even earlier. Still, a decade and a half ago, I felt a compelling urge to create something of my own—a platform that would redefine the traditional approach to talent management.

The idea for our business was born out of a simple observation. While many HR agencies were out there, very few genuinely understood the intricate dance between businesses and their talent. I noticed a gap in the market for a consultancy that didn’t just fill positions but truly partnered with businesses to understand their ethos, culture, and long-term vision.

With this vision, The Talent Playbook was founded. The name itself was symbolic. Just as a playbook in sports contains strategies to navigate challenges and win games, The Talent Playbook was designed to help businesses navigate the complex world of talent management and come out on top.

The early days were filled with challenges, as any start-up journey is. But with a clear vision and an unwavering commitment to excellence, we slowly but surely built our reputation. The turning point came when we were announced as the QLD State Winner of the Australian Achievers Awards in the Customer Excellence category. That recognition was a testament to our dedication and the value we brought to our clients.

Over the years, we’ve evolved, expanded our services, and adapted to the changing landscapes of the industries we serve. But one thing has remained constant: our commitment to serving those who serve others. Today, as I reflect on our journey, I feel immense pride in the community we’ve built, the businesses we’ve transformed, and the countless careers we’ve shaped.

And while we celebrate our past achievements, we’re even more excited about the future. With our incredible team at The Talent Playbook, I’m confident our best days are still ahead!

What can you offer our readers in Brisbane?

The Talent Playbook is not just another HR and recruitment agency; we’re your strategic partners in sculpting the future of your business. Our deep roots in Brisbane give us a unique understanding of the local market dynamics, challenges, and opportunities. Specifically, we offer:

  • Complimentary Consultation: Start with our no-obligation, complimentary consultation. This session lets us understand your business’s unique needs, challenges, and aspirations. It’s an opportunity for us to audit your current HR framework and identify areas of improvement.
  • Customised Solutions: Based on our consultation, we’ll craft a tailored solution that aligns with your business goals. Whether you’re a startup looking to set up your HR processes or an established business aiming to refine your talent management, we have you covered.
  • Workshops: Consider enrolling in our “Work-Well” workshops, especially tailored for middle management. These sessions are designed to bolster leadership skills, addressing crucial facets of management roles.
  • A range of services: Dive deep into our range of services, from contract and policy creation to onboarding, performance management, and more. We’re here to support every phase of your talent journey.
  • Transparent Pricing: Once we’ve outlined a strategy, we’ll provide a clear quote based on your chosen services. Our pricing is transparent, with no hidden costs. And remember, we only charge 50% upfront, with the remaining due upon completion of our services.
  • Connection: We’re here for you even after our formal engagement ends. Our commitment is to build lasting relationships, offering guidance and support as your business grows and evolves.

To all the Brisbane business owners and individuals, The Talent Playbook is more than just a service provider; we’re your partners in success. Let’s collaborate and craft a future where your business thrives and sets new industry benchmarks!

Launching a small business in today’s market can pose various challenges. Can you share one specific challenge and explain how you successfully navigated it?

Indeed, starting a small business in today’s market has unique challenges. For me, one of the most significant challenges was balancing the demands of a budding business with the responsibilities of having a young family, especially during and in the aftermath of the COVID-19 pandemic. The lines between work and home blurred and managing became a tightrope walk.

The pandemic brought about uncertainties in the business landscape, and simultaneously, having a young family meant ensuring their safety, well-being, and attending to their needs while being confined at home. The challenge was to ensure that neither the business nor the family felt neglected.

To overcome this, I had to establish clear boundaries and routines. I designated specific work hours and ensured that my time and attention were dedicated solely to my family after those hours. Open communication with my spouse was crucial. We worked as a team, supporting each other, sharing responsibilities, and understanding when one needed to take a step back from family duties to address pressing business matters.

Additionally, I leaned on technology to streamline business operations, making processes more efficient and freeing up valuable time. Embracing flexibility, being adaptable, and prioritising tasks became essential.

In the end, while it was challenging, this period also reinforced the importance of resilience, adaptability, and the value of a robust support system. It taught me that one can navigate even the most challenging circumstances with determination, clear communication, and a bit of strategic planning.

Could you provide our readers with an exclusive offer?

Absolutely! For the esteemed readers of your platform, we’re delighted to offer a complimentary in-person consultation for Brisbane-based businesses. This session will focus on recruitment and HR, tailored to assist businesses in forward planning. Whether you’re looking to strategise for the future or simply want to ensure that your current HR practices are robust and compliant, our team at The Talent Playbook is here to guide you.

We understand the intricacies of the Recruitment and HR landscape and the importance of having suitable structures in place. This consultation allows businesses to gain insights, ask questions, and receive expert advice on their HR and recruitment strategies.

To avail of this exclusive offer, simply reach out to us, make mention you found us through Empire Accountants and we’ll be more than happy to schedule a session at a convenient time.

Let’s collaborate and ensure your business is poised for success.

Contact The Talent Playbook

Website: www.thetalentplaybook.com.au
Instagram: @thetalentplaybook
Facebook: The Talent Playbook

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